You might think that an individual, or organization, that provides a superior product or service always comes out ahead in the business world. This idea is currently most pertinent to me in relation to consulting groups and service providers representing the IT industry. I’ve dealt with a number of different consulting groups lately in some …

All companies should strive to instill a sense of empowerment in their employees. Unfortunately, the hard truth is that most inflict a negative, bitter sense of entitlement instead, which usually results in high turnover. This phenomenon begins even before the start of an employees appointment within a company. Promises of both the written and verbal …